PayPal handle all of our payments, as such you can rest assured that all transactions are made as securely as possible - PayPal are largely regarded as the world's largest online bank - this doesn't mean that you have to have a PayPal account to purchase from us, just that they handle the payment, many of our customers find it easier to use a normal PayPal account, as it can make the whole process a lot simpler.
Payment is required in advance, we also offer payment via BACS or Cheque, however orders will not be released until payment has cleared using these methods.
Due to the bespoke nature of our business and the customisation, there are no product returns, please ensure you have the correct products for your requirements before ordering, if this is something you would like assistance, please call or email us. If the product you order is found to be faulty, contact us (phone / email / call in), we will arrange an RMA Number, once the faulty goods are received we will arrange a replacement.
Please note - return shipping remains your responsibility in all cases except where we have made a mistake.
We only ship to the mainland United Kingdom via our website, should you require shipping to another destination, please get in touch via phone or email first, Shipping prices are dependent on the total value of your order and may vary depending on what products have been order, the shipping cost will be calculated and displayed at the checkout BEFORE you proceed with your order